Winooski, VT Equity Summit & Dialogues

Equity & Inclusion

Participants at April 6, 2019 Winooski Equity & Diversity Summit

Participants at April 6, 2019 Winooski Equity & Diversity Summit

At 1.5 square miles and with a population of over 7,000, Winooski is the most densely populated city in all of Northern New England; a place with an increasingly diverse mix of residents including a growing number of immigrant and New American families as well as a higher than average population of millennials.  

The city’s current leaders are not representative of the people who call Winooski home. With the encouragement of several Winooski leaders who are people of color, predominantly white city leaders realize that Winooski cannot meet its vision of being “Vermont’s Opportunity City,” unless future decisions are informed by the voices and leadership of a broad and inclusive group of residents.  

Susan McCormack and Kesha Ram with WHS Students who researched and delivered a well received presentation about the history of Winooski during the April 6 Summit.

Susan McCormack and Kesha Ram with WHS Students who researched and delivered a well received presentation about the history of Winooski during the April 6 Summit.

Creative Discourse was invited to help city leaders find a way forward. Our starting place was to help the community begin to build meaningful relationships and shared understanding among a diverse group of residents (including students, elders, formal and informal leaders, and people from a variety of ethnic and cultural backgrounds). This foundational work included a daylong summit and a follow-up series of small group dialogues that provided an opportunity for participants to share their stories and experiences living in Winooski; talk together about the history of their city; learn about the ways racism, bias, and other long standing inequities impact their community; and generate ideas for moving the city forward.

The work culminated with a set of recommendations and two specific action steps that were presented to a joint meeting of the Winooski City Council and the Winooski School Board in August of 2019. Both of these elected bodies are committed to working in partnership with city staff to move these actions forward. The city is on a path towards creating an equitable, inclusive culture that will make it possible for more diverse community members to step into leadership roles and have a meaningful voice in city decisions.  

“Through our shared work with Creative Discourse, we were able to strengthen our relationships and build self and community awareness. It brought out the best in our community and Winooski will be stronger, more inclusive, and better prepared for the future as a result of the conversations and work Sue and Kesha facilitated.” -Jessie Baker, City Manager

Vermont Education Equity Summits

Equity & Inclusion


In 2017 and 2018 Creative Discourse designed and co-facilitated a series of regional and statewide equity workshops with associate Rebecca Haslam of Seed the Way, and Nicole Cabral of Public Agenda.  These meetings were convened by a range of education organizations including the Vermont School Boards Association (VSBA), the Vermont Superintendents Association (VtSA), the Vermont Principals Association (VPA), and the Champlain Valley Educator Development Center (CVEDC).   These gatherings served as a significant catalyst for increased understanding, attention and dedication to creating more equitable outcomes for Vermont students. 

During a January 2018 workshop convened by the Vermont School Boards Association (VSBA), the Vermont Superintendents Association (VtSA), and the Vermont Principals Association (VPA), Sue and Nicole led participants (including principals, superintendents and school board members) through a series of activities that led to the creation a definition of equity that is being used by all of these organizations to frame and advance their equity work. 


Sue and Rebecca designed and facilitated the first VPA Equity Summit in May of 2018.  This workshop brought together educators, school leaders and students for a day of dialogue and learning. This powerful day served as a catalyst and a model for a series of Equity Summits that VPA continues to hold around the state. In addition, the Vermont Principals Association has made a deep commitment to offer ongoing professional development opportunities that focus on equity. 

Sue’s down-to-earth, kind and caring approach works wonders…our Equity Summit…brought together educators, students, AOE officials, and other equity invested partners in a powerful day of learning that effectively assisted us in launching our equity work plan for the next couple of years.” - Jay Nichols, Executive Director, Vermont Principals Association

Institute for Community Change Leaders, USA

Leadership Development

Everyday Democracy, a national leader in fostering dialogue and community change with an equity lens, launched its inaugural Institute for Community Change Leaders in December of 2018. Sue was part of the Everyday Democracy team of staff and senior associates who helped to plan and facilitate the institute. This dynamic institute brought together leaders from all backgrounds and ages to build their skills, knowledge and courage to help people engage with each other across difference, understand and embrace racial equity, and create equitable and sustainable community change. Participants came from all across the country and included executive directors, non-profit staff, business owners, grassroots community organizers, and more. With the support of Everyday Democracy, many of the participants will continue to work together over the coming year to keep growing their capacity for effective, equitable community change work.

Building Public Understanding, New England

New England Education Initiative

Beginning in 2015, Sue worked with The Nellie Mae Education Foundation, Everyday Democracy, and Great Schools Partnership to provide technical assistance to school districts across New England to build their capacity for effective community engagement.  

New England schools are moving towards more personalized learning experiences to create maximum relevance and equitable outcomes for all students, regardless of socio-economic, ethnic, or racial backgrounds.  In this emerging system, it is more important than ever for students to have a meaningful voice in their education, and for families, community members and schools to develop the network of relationships and partnerships that will make it possible for all students to have the learning experiences they need to be prepared for today’s world.  

During the start-up phase of this initiative, Sue was the project manager for the technical assistance team.  Sue continues to work with students, educators, and community leaders in several New England states to design and implement a variety of engagement strategies including student dialogues, community conversations, parent forums, surveys, and more.

Creating Community Solutions, USA

National Dialogue on Mental Health

On January 16, 2013, President Barack Obama called for a “national conversation to increase understanding about mental health.” Creating Community Solutions is an important part of the National Dialogue. It gives Americans a chance to learn more about mental health issues – from each other and from research. People who participate in these community conversations will determine if mental health is an important issue for their community and will discuss issues related to the mental health of young people.  They will also decide how they might take action to improve mental health in their families, schools, and communities.
Sue served as Community Liaison for this initiative, consulting with individuals and groups across the country who wished to organize conversations about mental health.  Sue also played a lead role in producing Text Talk Act, an innovative experience that combines social media, text messaging and face to face dialogue.  Through Text Talk Act, approximately 50,000 young people across the country have engaged in conversations about mental health. 

Heart & Soul of Essex, Essex Junction, VT

Community Visioning & Planning

The Town of Essex and Village of Essex Junction are overlapping municipalities grappling with how their futures fit together. For more than 50 years, residents of the two municipalities have debated the merits of merging or separating. Spearheaded by a network of local partners, residents of the Town (from inside and outside the Village) undertook a joint visioning process to find common ground. The question is not whether to merge or separate, but how they can work together to lay the groundwork for an enduring future.

Creative Discourse co-coordinated this two-year initiative which engaged 1,000 community members in innovative ways to uncover common values, create a shared vision and identify actions to move forward.  

This process created a reservoir of energy, good will, and common ground that has inspired many positive community changes in the years following the initiative.  The town plan, which was built around the community values identified through the Heart & Soul process, won 2016 Plan of the Year from the Vermont Planners Association and the Northern New England Chapter of the American Planning Association.  Multiple school districts in the village and town and the neighboring town of Westford voted to merge.  Other enterprises were inspired by the Heart & Soul work, including Essex Eats Out, a weekly free community dinner, and most recently, the opening of several coffee shops and restaurants in town (a key desire expressed by Heart & Soul participants) including Nest Coffee Shop and Bakery in the village.

The Future of Weybridge School, Weybridge, VT

Community Conversation About Education

Small declines in student enrollment caused the tax rate in Weybridge to rise by a whopping 15%.  Some residents favored closing the school.  Others were committed to keeping the school open.  Tensions were rising and almost everyone was directing their frustration towards the local school board for failing to come up with a solution.  Feeling a sense of urgency, Weybridge volunteered to be the pilot community for a public engagement process Creative Discourse designed for the Addison Central Supervisory Union governance study committee.  Over eighty Weybridge residents participated in a series of conversations and an action forum about education quality, cost and governance.

The community conversations transformed the situation. Residents gained an understanding of the complexity of the issues and began to work side by side with the school board to find solutions.  A school policy was changed to allow students from outside Weybridge to attend the school.  Several new students enrolled. Word about Weybridge’s excellent schools spread and new families began to arrive.  In the years following this work, Weybridge welcomed nineteen new students to its school, the tax rate has decreased significantly, and residents and town officials have come together to successfully address a range of challenges facing the community.

We came out of the sessions with a reasonable, flexible list of options with which we could move forward.” - Participant     

Downtown Revitalization, Essex Junction, VT

Community Visioning & Planning


Vacant storefronts, broken windows and increasing drug activity in the historic downtown spurred local residents to take action.  Sue worked with residents and village officials to host a large public forum to build momentum and activate the community.   The forum sparked several citizen-led groups to take action and within a remarkably short period of time, downtown has been transformed with a thriving farmers market, an event series, flowers, and occupied storefronts.

"Sue rocks! She can get the right mix of people together to do just about anything." - Participant in All Aboard for Downtown Essex Junction Public Forum, February, 2010

"You have done truly remarkable work on behalf of our community…It takes a very special person with a very special skill set to coordinate this effort the way you have, and there are many of us who are very grateful." - Chris Kenny, Essex Resident

Downtown Revitalization, Biddeford, Maine

Community Visioning & Planning


The Heart of Biddeford, a downtown revitalization organization, won one of several “Heart & Soul” grants from the Orton Family Foundation.  Sue worked with the community to design a public engagement process to carry forward the themes that emerged from the “Heart & Soul” storytelling telling work, identify citizen priorities for downtown planning and position the community to make a successful transition from values and visioning work to designing and implementing a master plan for downtown Biddeford.

"Please know that we are deeply indebted to your hard work and dedication to making the forum the success it was." - Holli Andrews, Heart of Biddeford

Visiting Nurses Association, Chittenden County, VT

Strategic Planning


The VNA has successfully served the community for over 100 years.  Due to demographic trends, new technology and health care reform, the VNA recognized the need to reexamine its way of doing business through an inclusive strategic planning process.  Creative Discourse Associate Karyn Vogel worked with Sue to design and facilitat a process that engaged over 100 staff, board members, clients, family members and volunteers in an in-depth conversation about the future of the organization.  The process built trust and relationships among participants, energized the board, and positioned the VNA to activate its very experienced and dedicated staff to meet the challenges of the “Brave New World” of home health care.

Sue is a smart, skilled and most engaging professional—and a remarkably quick study…working with her means your outcomes will be better than if you worked alone…Sue has wonderful ways to make your best efforts even better.” - Church Hindes,  President & CEO, VNA